Customer Feedback Continues to Be Positive
The NCMS Plan recently conducted its annual Customer Survey. We
appreciate the feedback from nearly one-third of participating practices
and we are happy to report that respondents continue to have a positive
overall feeling towards the NCMS Plan and the service provided.
We are pleased with the results of the survey, but acknowledge there is
always room for improvement. We will continue to work towards maintaining
our medical practice focus, designing benefits and providing excellent
service tailored to meet your needs. We will also focus on controlling
costs at every opportunity and communicating with practices in an
assertive way about efforts all members can make in living healthier lives
and sharing responsibility for healthcare expenditures.
How To Create a "Smoke Free" Workplace
Smoking-related diseases claim an estimated 430,700 American lives each
year, and cost the United States approximately $97.2 billion each year in
health-care costs and lost productivity (Source: American Lung
There are many resources available for employers who wish to help their employees quit smoking. The North Carolina Prevention Partners, American Lung Association, American Heart Association, American Cancer Society, and Centers for Disease Control and Prevention each have online smoking cessation counseling and information and can provide more information to employers. If you would like more information about providing smoking cessation programs to your employees, please contact your NCMS Plan agent or call (800) 662-7917.
Therapeutic Resource Center To Improve Adherence; Reduce Cost
The NCMS Plan in conjunction with our adminsitrative service provider,
BCBSNC, is implementing the Therapeutic Resource Center, a new outbound
call program for NCMS Plan members. The call center includes a group of
pharmacists and benefit specialists, employed by Medco (BCBSNC's pharmacy
benefit manager), who will call members who meet certain criteria, and
provide expertise and advice on prescription drugs. The goals of this
program are to improve medical adherence and reduce Plan costs by
encouraging generic and mail order utilization. The criteria for phone
calls are members who take more than three maintence medications, and who
are diagnosed with Cardiovascular Disease, Pulmonary Disease, Neuro-Psych
Disorder or Diabetes or are taking a specialty drug. Specialty drugs are
those that have unique uses, require special doses typically prescribed by
a specialist provider and are significantly more expensive than alternate
drugs or therapies.
Question: We recently hired a new employee and downloaded an
enrollment form from BCBSNC to enroll her. After we submitted the form, it
was returned to us for being the incorrect form for NCMS Plan enrollment.
We were then sent an NCMS Plan enrollment form which we completed and the
enrollment processed sucessfully. Since it appears that we are covered by
BCBSNC, why are we required to use an NCMS Plan enrollment form rather
than one from BCBSNC, what is the difference?
NCMS Seeks Support for Permanent Medicare Fix
All fifty states and more than 12 specialty societies are now taking
part in the Medicare Meltdown Petition Drive, led by the Texas Medical
Association. The goal is to gather as many signatures as possible on a
petition that calls for a permanent fix to the formula used to derive
Medicare physician reimbursement fees. President Obama recently signed the
Continuing Extension Act of 2010 into law reinstating Medicare physician
payments to where they were on March 31 and again postponing the 21.3
percent cut that was supposed to take effect in 2010.
About the North Carolina Medical Society
As the largest physician organization in the state, the North Carolina
Medical Society (NCMS) is devoted to representing the interests of
physicians and protecting the quality of patient care. The NCMS Plan,
sponsored by the NCMS, is the only statewide employee benefits plan
designed specifically for North Carolina physicians.
|© 2009 North Carolina Medical Society Employee
Benefit Plan. All rights reserved.|
PO Box 97968 Raleigh, NC 27624
919.872.7117 | 800.662.7917 | 919.878.7590 FAX | Disclaimer | www.ncmsplan.com
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