As a Practice Administrator, you are on the front line of various employee concerns and issues. You can have a dramatic effect on both organizational and individual well-being by addressing performance problems proactively, building skills in your team members, and supporting employees with personal concerns.

The NCMS Plan partners with VITAL WorkLife EAP to deliver a comprehensive array of counseling and web services to support members’ emotional, mental, physical and financial well-being.

All EAP services are completely confidential, and can be utilized by the employee and any member of the employees’ family, including spouse/significant other, children (regardless of age or location), and extended family members.

The free, confidential services are available from VITAL WorkLife by calling 800.383.1908.

VITAL WorkLife also provides a robust website where employees can go for help with everything from resources for child and eldercare, dealing with mental and behavioral health and relationship issues, financial/legal tools, and forms to achieving emotional well-being and more.

Access the Online EAP Benefit in three easy steps:

  1. Go to
  2. Click on “Member Login”
  3. Enter Username: ncmsplan Password: ncmsplan

The NCMS Plan equips you with the information you need to inform and empower employees to support their emotional wellbeing.   Please take advantage of the supporting information below.


50 Ways to use your EAP
EAP Overview Flyer
NCMS EAP Mobile App
Nurse Peer Coaching

Manager Resources
EAP Guide for Managers and Supervisors
This document provides an overview of your VITAL WorkLife EAP

Manager & Supervisor On-demand Training Video
This video is designed to provide information on services available through your EAP and how to utilize those services. This training includes benefit overviews, management resources, utilization advice and best practices to enable you to get the most out of your EAP.

Sample Member Communication
Sample Member Custom Wallet Card

EAP Posters & Flyers
These flyers and posters provide an overview of the benefits, highlighting some of the most common ways to utilize the EAP. Posters are well-suited for posting in areas employees frequent. Flyers and tri-fold brochures are appropriate for printed or electronic distribution to employees in-person, via email, or on intranet sites.
VITAL WorkLife EAP Fast Facts
This document serves as a FAQ and an overview of the EAP benefit.